Frequently asked questions

How long does delivery take?

Usually 2–13 working days across Lebanon. You'll see an estimate on every product page.

Why do you confirm availability?

OMNIA sources each item from trusted partners after you order. Confirming first means we never ship you something we can't deliver.

How can I pay?

Cash on delivery is available now. Online card payment is coming soon.

Can I track my order?

Yes — from your account, or from the Track order page using your order number.

Are the products authentic?

We work only with partners we have vetted. Describe your verification process here before launch.